Privacy Policy

1. Information We Collect

AWIE may collect:

• Name, Email address, Phone number
• Billing/shipping address
• Account information
• Project information & Student project requirements
• Order information & Payment status/reference information
• Communications with AWIE
• Website usage information and Device/browser details where applicable

We do not need to collect or store your complete card, UPI PIN, or banking credentials for ordinary Razorpay payments.

2. Why We Use Information

Information may be used to:

• Create and manage accounts
• Process orders and manage technology projects
• Communicate with customers and provide technical support
• Process payments and deliver products
• Prevent fraud, misuse, and maintain security
• Improve our website and services
• Comply with legal obligations

3. Payment Information

Payments may be processed through third-party payment providers such as Razorpay. AWIE may receive transaction reference information necessary to confirm and reconcile payments, but payment-instrument credentials are handled securely by the applicable payment provider.

4. Sharing Information

AWIE may share necessary information with:

• Payment processors (e.g. Razorpay)
• Delivery/courier partners
• Hosting/cloud providers
• Technology service providers & Communication providers
• Professional advisers and Government/law-enforcement authorities where legally required

AWIE does not sell personal information as a commercial product.

5. Security & Retention

AWIE uses reasonable technical and organizational measures to protect personal information. However, no internet-based system can be guaranteed completely secure.

Information is retained only for as long as reasonably necessary for the purposes for which it was collected, contractual requirements, legal obligations, dispute resolution, and legitimate business records.

6. Your Rights & Requests

Subject to applicable law, users may contact AWIE at awielabs@gmail.com regarding their personal information, including requests concerning access, correction, deletion, or withdrawal of consent where applicable.

7. Cookies & Children's Information

AWIE may use cookies or similar technologies for login/session functionality, security, analytics, and website performance.

AWIE does not knowingly seek to collect personal information from children except where legally permitted and appropriate.

8. Policy Updates

This Privacy Policy may be updated when our services, technology, or applicable legal requirements change. Applicable legal frameworks, including India's Digital Personal Data Protection (DPDP) framework and the 2025 Rules, will be reflected as their provisions become applicable under their notified commencement timelines.