Shipping & Delivery Policy

1. Order Processing

Orders placed on AWIE Store are processed after successful payment confirmation and order verification, subject to item availability.

Standard processing time is typically 1 to 2 business days prior to dispatch.

2. Sourcing & Dispatch

Certain specialized components or AWIE Store products may be sourced from verified third-party suppliers or distributors after an order is placed.

Availability and dispatch timing may vary based on component sourcing schedules. Customers will be notified in case of unexpected delays.

3. Shipping Charges

Shipping charges are calculated based on:

• Package weight and volumetric dimensions
• Delivery destination pincode
• Courier partner selection and urgency

Any applicable shipping fee will be clearly displayed during checkout prior to final payment confirmation.

4. Delivery Timelines & Tracking

Standard domestic delivery across India typically takes 3 to 7 business days following dispatch, depending on destination accessibility.

Where available, courier tracking details will be sent via Email or SMS once the package is handed over to logistics partners.

Delivery timelines are estimates and may be affected by logistics disruptions, weather conditions, or unforeseen regional restrictions outside AWIE's reasonable control.

5. Delivery Address & Re-Shipping

Customers are responsible for providing complete and accurate delivery addresses along with a working phone number.

If a package is returned due to an incomplete/incorrect address or non-availability of the recipient, additional re-shipping charges may apply.

6. Damaged Outer Packaging

If the outer box or package shows visible signs of damage or tampering upon arrival, customers are advised to photograph the box before opening and contact awielabs@gmail.com immediately.

7. Domestic Focus

Unless specifically arranged and confirmed in writing, AWIE Store currently focuses on domestic deliveries within India.